2019 Member Agreement
We, the farm, wish to provide you with fresh, local, seasonal produce / flowers / seedlings; and you, the member, wish to receive a portion of our harvest. By registering for our Flower Shares or Produce Credit this year, we (the farm) and you (the member) agree to the shared commitments outlined in this document.
There are 6 parts to this agreement:
Our Farm and our Commitments to our Members
Communicating with us
Part 1: Our Farm and our Commitments to our Members
Bee Loved Gardens
33399 Fifth Line
Iona Station, ON N0L 1P0
Mailing address: Box 161, Shedden, ON N0L 2E0
A Flower Share is a form of Community Supported Agriculture (CSA), which is a relationship between our farm and you as our customer. Rather than simply purchasing flowers, our customers become “members” of this CSA farm, and pay ahead of the season to receive a weekly portion of the farm’s harvest. Members share in both the abundance and risks of the farm (more detail in section 3).
A) Our Harvest Season
Our Spring CSA program for flowers runs for 4 weeks, during the month of May, with a Peony Share for 4 weeks during the month of June.
Our Summer CSA program flowers runs for 8 weeks, during the months of July and August.
We reserve the right to adjust the start date of the programs, depending on weather conditions.
B) Our Products
For Flower Shares: we will provide one bouquet of fresh-cut flowers weekly, per share.
The variety and quantity contained in any of the shares may vary from week to week.
C) Our Growing Practices
Our farm is not currently certified organic, but we follow organic growing practices. We grow our produce, flowers and seedlings without using pesticides, herbicides or fungicides; without sewage sludge, bioengineering or ionizing radiation.
We do use cover crops, active compost, microbial inoculants (like “probiotics” for the soil), and nutritional amendments for the soil and plants.
For more information about our growing practices, please ask. We’d be happy to tell you more!
D) Food Safety
We take the safety of your food seriously, and do our best to handle our produce in safe ways. For example:
we always harvest into clean containers that are dedicated for use with clean produce
we are very conscious of using clean hands and utensils for harvesting
we use municipal water for washing and processing our produce
we refrigerate our produce immediately after harvesting / washing
we use clean, single-use packaging for salad greens, etc.
If you have any questions about our processing methods, feel free to ask!
E) The products we expect to have available to you in 2018
The chart below outlines some of the produce we expect to deliver and when you may see them in your share. This is based on our best estimate, but of course, weather, pests and other events may affect what is actually harvested.
*There will be a rotating variety of flowers in the Flower Share bouquets each week
PART 2: Member Commitments
A) Members are responsible for showing up at the pickup site each week to pick up your share of freshly harvested produce and/or flowers.
B) Members are responsible for observing the drop site rules, which are as follows:
Pick up your share within the time frame stated (we will finalize the pickup times closer to the start of the harvest season).
We will deliver high quality produce and flowers to the site, and they may decline quickly if not picked up on time. We are not responsible for the quality of the produce or flowers after we leave the pickup site.
Be respectful of our drop site host’s property / farm property.
C) If you cannot pick up your share on the set day, you must arrange for someone else to pick it up for you. You are responsible for explaining the pickup location and procedures to the person you send.
Alternately, your share can be put on hold, by emailing us at least 1 week in advance.
Shares that are not retrieved within the pickup time will be donated to a food pantry, the drop site host, or another family. Or, if a share is not retrieved from the farm, it may also be processed in the farm kitchen.
We take the safety of your food seriously (see section 1). For your added protection:
wash all produce before eating
keep perishable foods refrigerated
put frozen products in the freezer as soon as possible
Members are responsible for submitting weekly orders by the cut-off time; we cannot guarantee that we can fill late orders.
PART 3: Shared Commitments
A) Sharing in the risk of crop failure
We promise to do our best to provide you with a consistent value of produce each week, and pride ourselves on meeting that goal so that you don’t end up with a scanty share some weeks and a glut on other weeks.
The quantity of (produce/ flowers) MAY vary from week to week, month to month, or season to season due to factors beyond our control (such as extreme weather, insects, or other production factors that occur despite our best efforts).
By joining our CSA, you are agreeing to share the risk of crop failure with us and other members. In the unlikely event of a crop failure, our procedure is as follows:
If only a small portion of crops fail, we compensate for the failed crops by filling your share with other crops grown on the farm that are ready for harvest at that time. We try to always have a couple crops “in reserve”, to fill in if needed.
If a large portion of crops fail, we may not be able to deliver any product some weeks. This occurred in June 2018 when a tornado hit the farm and destroyed the majority of the crops. We had no produce to offer for one week, then supplemented the remaining shares through the season with produce from other organic farms.
We do our best to prevent crop failure with irrigation, knowledge of insect and disease control, use of materials to protect from frost, etc.
2nd grade produce: we do our best to provide 1st grade produce each week. However, we MAY, on occasion, and with notice, give you something that has cosmetic flaws but is still in very edible condition (for example: tomatoes that aren’t perfectly round, carrots with a blemish on the surface, basil with a minor hole in a leaf, etc). We will only do this if there is insufficient perfect produce.
B) Sharing in the reward of crop surplus
In the event of very abundant harvests:
we will add additional produce to the CSA Shares. We don’t want to overwhelm our members with too much of any one item, so anything that is beyond a generous portion will be:
available to members to purchase for preserving
processed in the farm kitchen (eg, fermented, frozen, or made into soup)
available to anyone at the on-farm market
we sometimes experiment with new varieties of crops; these will be distributed as equitably as possible, but all members may not receive all items that we trial each year, depending on the volume of the trial crop.
A note on flowers: Flower Share members receive the priority with our flowers. We also grow flowers for weddings and events; these flowers are grown specifically for those uses, and won’t interfere with the availability of blooms for the Flower Shares. Any surplus blooms that were grown for weddings may be used in the Flower Shares.
SECTION 4: Member Fees
By selling membership in advance of the growing season, a Share program / CSA reduces the burden of up-front costs for the farmer. Your membership fees provide us with working capital for seed, equipment, supplies, repairs, and labour before the season starts, and we appreciate your commitment.
By consenting to this agreement, you are agreeing to pay the membership fee for the shares you’ve selected on the registration form.
Payment is due within 10 days of registration
If payment is not received within 10 days, the registration will be void and the share will be offered to others
Please contact us if you wish to make alternate payment arrangements
Payment can be made by:
E-transfer (sent to firstname.lastname@example.org, using the password: farmfreshgoods
Cheque (payable to Deanna van den Dries, and mailed to Box 161, Shedden, ON N0L 2E0)
Our policy for bounced cheques: a $25 surcharge will be added
Our policy for e-transfers with a different password than the one provided: a $5 surcharge may be added
SECTION 5: Communicating with us
The best way to communicate with us is by email (email@example.com)
Please contact us with any news of the following: changes to your postal or email address, problems with your drop site or dissatisfaction with your share.
Our primary communication with you will be via email. (For gmail users: you may need to click & drag our email from your Promotions folder to your Primary folder, to ensure that you receive our emails.)
When you sign up, you will be added to our email list. Please read your email from us. We depend on being able to communicate important information such as necessary changes to our distribution schedule.
Every 1 - 2weeks, we will email an update giving you information about the crops available that week, recipe ideas, links to resources for you on our website, and farm-related news.
If you need to contact us by phone, the best times are: 8am – 6pm, Monday to Saturday. Please do not call or text after 8pm. We take Sundays off, and answer messages and calls from Monday to Saturday.
If we are not able to answer your call, please leave a message.
We will do our best to respond as soon as possible, but please understand that we spend most of our time in the field growing your food and flowers, and we do not always have the phone with us (or, our hands may be too wet or muddy to use the phone).
SECTION 6: Refund Policy
We understand – life happens! If you are moving, or if circumstances arise that you won’t be able to continue with your Flower share throughout the remainder of the season, we will offer a pro-rated refund according to the number of weeks remaining in the season.
We issue refunds after the first month (4 weeks) of harvests; the payment for the first 4 weeks of the season is non-refundable.
By registering for one or more of our shares, and consenting to this agreement, you also acknowledge that, although unlikely, the farm may make minor changes to parts of this agreement related to production and distribution from time to time, and will contact you via email in advance of any changes to this agreement.
Last updated: April 2019